Privacy Policy

At Solutions Novexia (17523467 Canada Inc.), we take the protection of your data seriously. This policy details how we collect, use, and protect your information when using our services, including "Consensus AI".

1. Person Responsible for the Protection of Personal Information

In accordance with Law 25, we have designated a person responsible for ensuring the security of your data. For any questions, access requests, or deletion requests:

2. Data Collection

We only collect data necessary for the operation of our services:

• Identity (via Google OAuth): Full name, email address, profile picture. We do not manage your passwords.
• Usage Data: Questions asked to the AI, generated answers, frequency of use.
• Technical Data: IP address, browser type, connection logs (kept for 90 days for security).
• Payment Data: Fully managed by Stripe. We do NOT store any banking information on our servers.

3. Data Use & "Black Box"

Our "Consensus AI" technology records interactions in a secure database (Black Box) to:

• Quality Audit: Verify the accuracy of legal and tax answers.
• Continuous Improvement: Train our models on real cases (anonymized).
• Proof of Service: History accessible via your dashboard.

Your data is never sold to advertising third parties.

4. Cookie Policy

We use cookies to improve your experience. By using our site, you accept the following categories:

🍪 Essential Cookies (Mandatory)

Necessary for the site to function. They cannot be disabled.

• session_id: Keeps your connection active.
• oauth_state: Secures the Google login process.

📈 Analytical Cookies (Optional)

Help us understand how the site is used.

• _ga (Google Analytics): Anonymous visit statistics.

5. Sharing with Third Parties

We collaborate with trusted partners who adhere to strict security standards:

• Google Cloud / Firebase: Hosting and Authentication.
• OpenAI (GPT-4) & Google (Gemini): AI request processing (data transmitted ephemerally via secure API).
• Stripe: Payment processing.

6. Your Rights

As a user, you have the right to:

• Request a copy of all your personal data.
• Request the correction of inaccurate information.
• Request the complete deletion of your account and logs (Right to be forgotten).
• Withdraw your consent at any time.

7. Security and Incidents

We use SSL/TLS encryption for all communications. In the event of a privacy incident (data leak), Solutions Novexia undertakes to notify the Commission d'accès à l'information du Québec and the persons concerned as soon as possible, in accordance with the law.